Churn: The Tension That Divides Us and How to Overcome It -- Claude M. Steele, Hardcover

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Churn: The Tension That Divides Us and How to Overcome It -- Claude M. Steele, HardcoverNearly two decades after the publication of Whistling Vivaldi, a landmark work that analyzed stereotype threats and how we can mitigate their corrosive effects, the legendary social psychologist Claude M. Steele returns with an equally ambitious work that examines "churn" the mental agitation and physical stress we can experience in diverse settings in everyday life and the surprising role that trust building can achieve in reducing churn across

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