Verbal Judo: The Gentle Art of Persuasion -- George J. Thompson, Paperback

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Verbal Judo: The Gentle Art of Persuasion -- George J. Thompson, PaperbackVerbal Judo is the martial art of the mind and mouth that can show you how to be better prepared in every verbal encounter. This classic guide to essential communication skills teaches you to listen and speak more effectively, engage people through empathy (the most powerful word in the English language), avoid the most common conversational disasters, and use proven de escalation strategies that allow you to successfully communicate your point of

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